Purchase & Shipping
Q: Where do you ship to?
A: We currently only ship within the United States.
Q: How much is shipping?
A: Shipping is calculated based on weight, dimensional size, and location shipping to. Purchases over $100, ship FREE.
Q: What is your return policy?
A: We accept returns within 14 days of purchase. New electronic items that are defective must be returned with all original packaging and contents. New Toys that are returned must be returned unopened in original package. Customer must pay shipping costs to return items, in some cases we may refund the return shipping costs under certain approved circumstances. NO returns on pre-ordered items.
Q: Do you charge sales taxes?
A: Yes, currently only New Jersey residents will be subject to a sales tax.
Q: When will my item(s) ship?
A: Usually items ship out as soon as possible, within 24 hrs. However, sometimes a lot of orders come in at once and we may not ship out for 72 hrs at the most usually. We strive and are very persistent about getting items out in the mail.
Q: What shipping service do you use?
A: Currently we only use USPS and we ship in methods of first class, priority, and flat rate shipping.
Q: How will I know when my item ships?
A: You will receive a tracking number once your item ships.